Frequently Asked Questions

Yes, you can delete your raw DNA data and reports at any time when signed in to your.geneheritage.com. After one year of account inactivity your raw DNA data and reports are automatically deleted. We do not share your raw data with third parties.

Download your raw DNA data by following these simple instructions.

Once you upload your raw DNA data to us, your report is usually ready within seconds.

You only pay $12 per family member. There is no monthly fee. Additional raw DNA uploads for the same family member are free. Future report upgrades are free if your raw DNA data has not been deleted.

We use raw DNA data from AncestryDNA™, MyHeritage™, FamilyTreeDNA, 23andMe, and other DNA collectors to compile reports about your family's genes, traits, and ancient origins.

No, we don’t collect your actual DNA. To get your Gene Heritage report, you must first send a saliva sample or cheek swab to a DNA collector if you haven't done so already. Popular DNA collectors include:

We report on the ancient origins of your genes and how they’ve been passed down from grandparents and parents to a child. We also report the percentage of DNA passed down from a grandparent to grandchild (when DNA is uploaded for grandparent, parent, and grandchild).

By also uploading the raw DNA of a parent or child, you can see how genes have been passed down from a parent to a child and which family members have the same allele pairs. It is not a paternity or maternity test.

Yes! Gene Heritage can process raw data from these DNA collectors and others.
Power user tip: if you have raw DNA data for the same individual from different DNA collectors, you can upload all the data for no extra charge to get even better results.

Traits we report on include eye color, earwax type, armpit odor, lactose intolerance, Asian Flush, and taste and smell sensitivity. Here's a complete list of the genes and traits we cover.

Our reports indicate whether your genes have been around for tens of thousands of years or derive from more recent mutations occurring in Europe, Asia, Eurasia, and Africa.

If you’ve submitted a saliva sample and received your results from your DNA collector, then you’re ready to get a Gene Heritage report! Simply sign up and follow the instructions to upload your raw DNA data.

Raw DNA data is a file you can download for free from your DNA collector and then upload to us to generate your Gene Heritage report.

Yes, reports are available to download for your archival purposes. Use our Share Feature to share your reports online with family and friends.

Please contact support if you have another question that is not answered here.