Frequently Asked Questions

How much do reports cost?

You only pay $12 per family member. There is no monthly fee. Additional raw DNA uploads for the same family member are free. Future report upgrades are free if your raw DNA data has not been deleted.

What does Gene Heritage do?

We use raw DNA data from AncestryDNA™, MyHeritage™, FamilyTreeDNA, 23andMe, and other DNA collectors to compile reports about your family's genes, traits, and ancient origins.

How long does it take to get a report?

Once you upload your raw DNA data to us, your report is usually ready within seconds.

How is Gene Heritage different from MyHeritage?

Genes & Traits. Genes and their influence on traits are in Gene Heritage reports.

% of Grandparent DNA. Gene Heritage estimates a complete breakdown of all grandchild DNA split by grandparents.

Family Gene Lines. With Gene Heritage, you can see the line of descent of genes in your family tree.

Ancient Gene Origins. Gene Heritage reports on ancient origins of genes influencing reported traits.

How is Gene Heritage different from FamilyTreeDNA?

Genes & Traits. Genes and their influence on traits are in Gene Heritage reports.

% of Grandparent DNA. Gene Heritage estimates a complete breakdown of all grandchild DNA split by grandparents.

Family Gene Lines. With Gene Heritage, you can see the line of descent of genes in your family tree.

Ancient Gene Origins. Gene Heritage reports on ancient origins of genes influencing reported traits.

How is Gene Heritage different from AncestryDNA™?

Multiple DNA Collectors. Gene Heritage supports raw DNA data from all major DNA collectors. You can upload DNA from family members that have used different DNA testing companies.

Predictability Scores. Found only with Gene Heritage reports, Predictability Scores let you check how much your uploaded DNA actually has to do with your traits.

Family Gene Lines. With Gene Heritage, you can see the line of descent of genes in your family tree.

Ancient Gene Origins. Gene Heritage reports on ancient origins of genes influencing reported traits.

% of Grandparent DNA. Gene Heritage estimates a complete breakdown of all grandchild DNA split by grandparents.

Extra Genes. There are genes and traits that Gene Heritage covers but AncestryDNA does not and vice versa. Gene Heritage covers more genes relating to smell and taste and digestion of food.

Privacy. You will not be found or contacted by genetic relatives. Gene Heritage does not match DNA with other customers.

How is Gene Heritage different from 23andMe?

Multiple DNA Collectors. Gene Heritage supports raw DNA data from all major DNA collectors. You can upload DNA from family members that have used different DNA testing companies.

Predictability Scores. Found only with Gene Heritage reports, Predictability Scores let you check how much your uploaded DNA actually has to do with your traits.

Extra Genes. Gene Heritage covers more genes relating to smell and taste.

Privacy. You will not be found or contacted by genetic relatives. Gene Heritage does not match DNA with other customers.

DNA Data Not Sold To Third Parties. Gene Heritage is not in the business of selling any customer data to any third parties.

Which traits does Gene Heritage report on?

Traits we report on include eye color, earwax type, armpit odor, lactose intolerance, Asian Flush, and taste and smell sensitivity. Here's a complete list of the genes and traits we cover.

Which companies provide raw DNA downloads that work with Gene Heritage?

Gene Heritage can process raw data from all major DNA testers. See DNA download instructions for a list of DNA testing companies.
Power user tip: if you have raw DNA data for the same individual from different DNA collectors, you can upload all the data for no extra charge to get even better results.

What can Gene Heritage tell me about my ancient origins?

Our reports indicate whether your genes have been around for tens of thousands of years or derive from more recent mutations occurring in Europe, Asia, Eurasia, and Africa.

Does Gene Heritage collect my actual DNA, i.e. saliva sample?

No, we don’t collect your actual DNA. To get your Gene Heritage report, you must first send a saliva sample or cheek swab to a DNA collector if you haven't done so already. Popular DNA collectors include:

Can I delete my raw DNA data?

Yes, you can delete your raw DNA data and reports at any time when signed in to your.geneheritage.com. After one year of account inactivity your raw DNA data and reports are automatically deleted. We do not share your raw data with third parties.

What is raw DNA data?

Raw DNA data is a file you can download for free from your DNA collector and then upload to us to generate your Gene Heritage report.

Where do I get my raw DNA data?

Download your raw DNA data by following these simple instructions.

Can I get a copy of my Gene Heritage Report?

Yes, reports are available to download for your archival purposes. Use our Share Feature to share your reports online with family and friends.

I’ve already sent in my saliva sample. Now how do I get my Gene Heritage Report?

If you’ve submitted a saliva sample and received your results from your DNA collector, then you’re ready to get a Gene Heritage report! Simply sign up and follow the instructions to upload your raw DNA data.

What is the Parent-Child upgrade?

By also uploading the raw DNA of a parent or child, you can see how genes have been passed down from a parent to a child and which family members have the same allele pairs. It is not a paternity or maternity test.

How can I ask a different question?

Please contact support if you have another question that is not answered here.